What Is Our Warranty and Its Conditions?

WHAT IS OUR WARRANTY

AND ITS CONDITIONS?

Very normal and straightforward. Our minimum warranty guarantees you $2.00 US in savings for every $1.00 US spent for our formulas. Our warranties are limited to full refund of the purchase price of our formulas. It will not apply to any mechanically defective piece of equipment or component thereof, nor to any piece of equipment or component thereof which is already mechanically ‘‘worn out’’ and which should have been scraped or rebuilt prior to the application of our formulas. Any rebuilt or reconditioned piece of equipment our formulas are applied to must have been rebuilt using original equipment manufacturer or comparable quality parts and must have been rebuilt using industry accepted standards for rebuild. All equipment must be maintained according to the original equipment manufacturer’s published recommendations as to lubricant/filter change-outs, etc. More frequent change-out than what is recommended will not alter our warranty. Abuse or neglect of any equipment shall automatically void all warranties. Our formulas must be applied according to our instructions and records must be maintained to that effect. Any warranty claim submitted to us must be fully documented with prior maintenance records and used oil analysis lab reports (both before and after our formulas were applied with at least 4 lab tests in the after configuration each 2,500 miles or 4,000 km) performed by a reputable independent laboratory using the spectrographic method of analysis of wear metals. Due to the wide range of fuel/energy costs in the world, Parsec reserves the right to include fuel/energy savings in determining warranty performance. Therefore, detailed before and after records must be maintained regarding fuel/energy consumption and costs.


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