Customer Training
FORMAT OF INSTRUCTION FOR CUSTOMER TRAINING
1 - What is “Preventive Maintenance” and How Does It Work:
The elements of Preventive Maintenance (PM), what it is designed to accomplish and the absolute necessity of such a program in modern equipment operations.
2 - Tribology and Lubrication Engineering - What Are They and What Do They Accomplish:
Discussion and instruction on Tribology vs. Lubrication Engineering, what a lubricant is, its main mission and selecting the right lubricants for your operations.
3 - Used Oil Analysis - What Is It and What It Tells You:
Detailed instruction in the chemistry of lubrication and the means to tell if your lubricant is doing the best job possible for your equipment.
4 - Lubricating the Internal Combustion Engine - All Types of Fuel:
An overview of the basic engineering design of all IC engines including, but not limited to, metal alloys, heat, pressure, acid formation, the 3 basic types of lubricating conditions, etc.
5 - Combustion Engineering and Its Relationship to Lubrication:
An overview of combustible fuels (all types) and how they work. The chemistry of any fuel covering such items as flash point, octane, cetane, etc. What affects combustion and what can be done to make combustion more complete (efficient). Lubricating the combustion chamber.
6 - Lubricating a Drive Train (Transmissions, Gearboxes, Differentials, etc.):
A discussion of energy transfer and lubrication from engine (power source) into drive train and the effect of the drive train itself on wear and energy efficiency.
7 - How to Combat “Planned Wear-Out” of Your Equipment:
The reality of “Planned Wear-Out” by some equipment manufacturers and what the
equipment owner can do to overcome this reality. The three main types of wear.
Instruction covers such items as cooling system capacities, metal alloys and certain
basic maintenance concepts suggested by original equipment manufacturers (OEM’s).
8 - The Role of Your Equipment Dealer/Supplier:
The reality of how and why an equipment dealer exists and the fact that any dealer/supplier has limited technical resources upon which the equipment owner may draw.
9 - The Economics Facing Both Your Equipment Manufacturer and Your Fuel Refiner/Supplier and What These Conditions Mean to You and Your Operations:
An overview of the OEM’s manufacturing capacity and refiner’s production capacity as related to energy costs, equipment quality and the overall health of our world and national economy.
10 - Improving Military Combat Readiness and Operating Costs of All Weapons, Ground Combat Equipment and Combat Aircraft:
An extensive overview of combat conditions and types of equipment as to reliability, readiness, maintenance, costs and logistics; all as related primarily toward superior lubrication.
11 - Specific Applications of Our Formulas on Your Equipment:
Finite instruction oriented to customer’s specific operations and equipment.
12 - Conclusion:
Review, discussion and question/answer session on entire course of training.
NOTE: Depending upon the level of student participation, the foregoing course of instruction should be completed within one week or less.
CONDITIONS TO TRAINING
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